.At HairFiller, we understand that choosing the wrong color can happen – but it’s not your fault.
That’s why we offer a Color Match Guarantee:
If you order a color that doesn’t match your hair, we’ll send you a new unit in a better-matching shade – completely free of charge.
Here’s how to use the guarantee:
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Contact us at contact@hairfiller.shop
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Let us know you’d like to use the Color Match Guarantee
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Send us a photo of your hair after applying HairFiller
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One of our experts will analyze your hair and send out a free replacement in the shade we believe will match best
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If it still doesn’t match – we’ll gladly send you another one in a different color
That said – we’ve never had to go beyond one exchange among our 10,000+ happy customers!